If you have any questions about this policy, please email firstname.lastname@example.org or write to: 14 Stratford Road, Wolverton, Milton Keynes, MK12 5JN, UK.
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
What data we gather
We may collect the following information:
Name and job title
Contact information including email address
Demographic information, such as postcode, preferences and interests
Website usage data
Other information relevant to client enquiries
Other information pertaining to special offers and surveys
How we use this data
Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.
Specifically, we may use data:
For our own internal records
To improve the products and services we provide
To contact you in response to a specific enquiry
To customise the website for you
To send you promotional emails about products, services, offers and other things we think might be relevant to you.
To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.
To contact you via email, telephone or mail for market research reasons.
With law enforcement or other authorities if required by applicable law.
We share the personal information of drivers with customers, including the driver’s name, vehicle make, model, colour, registration and location. This is to ensure service reliability and safety.
Other than described above, we will not share customer or driver personal information with any other third party, without your permission. We do not share personal data with any organisation based outside of the EU.
We keep personal information of customers and drivers only for as long as it is reasonably necessary for us to do so. For example:
We will retain your personal information if you are a customer with an active account with us, outstanding debt or have recently interacted with us.
We will retain personal information of drivers whilst they trading with Station Taxis (Sunderland) Ltd. If a driver ceases trading with us, his or her personal details will be removed after 6 months. The driver’s journey details will remain on record for one year.
In circumstances where we hold personal data other than those described above, we consider retention timescales on a case by case basis, balancing our legitimate needs and purposes with the impact of retention on Data Subjects’ privacy.
At the end of the relevant periods described above, we will delete or destroy your personal data though we may retain your Personal Data for longer where it is necessary for us to do so, for example in connection with a dispute or to evidence our compliance with law.
Cookies and how we use them
What is a cookie?
A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site. Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
Your Personal Information
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.
We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.
Links from our site
Our website may contain links to other websites. Please note that we have no control of websites outside the https://www.bathtaxitransfers.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.